Performance View for Agents - Events πŸ’ƒπŸ»πŸ•ΊπŸΌ


1. What is the new "Performances" page?

The new "Performances" page is a dedicated section on our platform designed specifically for agents. Here, agents can view all their bookings across different venues on a single screen. It's an efficient way to monitor and manage performances in one convenient place.


2. How can I access the new "Performances" page?

The "Performances" page is accessible through your agent dashboard. It's positioned for easy access, ensuring you can view and manage your bookings quickly and efficiently.

To access the agent dashboard, click on your agency home.

3. What are the key features of the "Performances" page?

The "Performances" page offers a comprehensive view of all your bookings across various venues. Additionally, it has filtering and sorting capabilities, allowing you to customise the data you wish to view or understand.

4. Will the new "Performances" page affect my pre-existing workflows?

No, the introduction of the new "Performances" page does not alter any of your pre-existing workflows. It's designed to enhance your booking management experience without disrupting your current processes.

5. How does the filtering and sorting function work?

The filtering and sorting function on the "Performances" page allows you to customise your view based on specific criteria. For example, you can filter performances based on location, date, or booking status, and sort them in ascending or descending order.

6. Does the "Performances" page provide real-time updates?

Yes, the "Performances" page provides real-time updates on all your bookings. This ensures you have the most accurate and up-to-date information at your fingertips.

7. Can I view past performances on the "Performances" page?

Yes, the "Performances" page allows you to view both upcoming and past performances. This can help you analyse trends and make informed decisions for future bookings.

8. Is the "Performances" page mobile-friendly?

Yes, the "Performances" page is designed to be mobile-friendly. You can easily access and navigate it on any device - smartphone, tablet, or desktop.

9. How does the new "Performances" page improve booking visibility?

The "Performances" page offers a centralised view of all your bookings, making it easier to track and manage performances. Moreover, the filtering and sorting features allow you to focus on specific data, enhancing your overall booking visibility.

10. Who can I contact if I need help with the "Performances" page?

Our dedicated customer support team is always ready to assist you. If you need any help using the "Performances" page or have any queries, please feel free to contact us.

support@surreal.live


*Coming Soon: New schedule view for agents will be coming very soon. Below is a sneak peek as to what that looks like.🌍🎊

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