Superannuation - Step by Step Guide

What is changing?

From 1 July 2025, Surreal is updating its system to collect more details from entertainers and improve how payments are handled.

For gigs from 1 July onwards, if the venue or agent has opted in and you're a sole trader, Surreal will manage Superannuation to your fund using the details in your profile — all from within the agreed fee, on behalf of the contributing party (venue or agent).

Step by step guide

Step 1: Entertainers update their profile information

• To process Super, Surreal will collect additional information from entertainers that are set up as sole traders; including TFNs, Super fund details, full legal name, and date of birth.
• Entertainers will enter this in their Profile Settings, as shown below.

Step 2: Venue and agents opt into paying Superannuation on sole trader bookings

• Opt in occurs by upgrading to the "Payments + Superannuation" subscription
• Superannuation settings are then managed via "Profile settings"

Step 3: Venues and agents send offers to entertainers as per the normal booking process

• The booking process will remain the same on Surreal. If the entertainer is a “Sole trader,” then the Superannuation will be itemised from within the Total offer/fee.

Step 4: Entertainers manage offers and can see the breakdown of Superannuation

Step 5: Gig concludes and is invoiced to the accounts team of the venue (weekly basis)

• Venue and group level invoices will look the same. We won’t itemise Superannuation, it will just be within the line item charge for each gig

Step 6: Once the gig is paid to Surreal, Surreal will:

• Send the Entertainer Fee portion to your nominated bank account immediately (as per usual)
• Queue your Super portion for payment and contribute this quarterly on behalf of the elected employer (venue or agent), as per quarterly obligations
  • In a year from now; 1 July 2026, there are further measures coming into effect - PayDay Super. Surreal is building for this and will move towards PayDay super for gigs dated October 2025 (current estimate, subject to change)
• Coming soon: You’ll be able to track everything via your new Super page in the navigation menu
  • All parties can track and download information around Superannuation contributions via their "Superannuation" screen
  • This screen and data will be made available to groups, venues, agents and entertainers

More about Superannuation

Benefits of Superannuation

✔ Builds long-term savings

✔ Lower tax on contributions

✔ Includes insurance cover

✔ Harder to spend, easier to grow

✔ Compliance with ATO rules

Need help setting up a Super fund?

Surreal’s fund partner is Australian Retirement Trust. You can visit the link if you’d like to setup an account with them. Once you obtain your Super fund details, please add them to your profile settings.

What is Super?

MoneySmart: What is Super?