How tax (VAT/GST) is calculated for agent bookings 💰🌍

Surreal follows relevant country based (AU/UK/NZ) tax laws by only passing on GST/VAT for charges where the receiving party is GST/VAT registered. For example, if an entertainer is not GST/VAT registered, no GST/VAT is paid to the agency for the entertainer portion.

This can result in agencies receiving amounts without full GST/VAT, necessitating clear communication to agencies. This practice aligns with GST/VAT regulations, ensuring that tax is only applied where applicable. Relevant GST/VAT is exclusively passed on to payment handling agencies.

Agencies on Surreal have two payment options:

Direct distribution by Surreal to both agency and entertainer bank account for their relevant payments (known as Non Paying Agents) OR
Agents receiving total payment amount settled to their bank account and managing payments outside the software ( known as Paying Agents).

For non-payment handling agencies, the payment process involves:

Venues generating weekly performance invoices
Surreal automatically creating invoices for your agency and entertainers per performance
VAT/GST is added as invoice line items based on individual agency and entertainer settings.
Surreal distributes payments to your agency and entertainers upon receiving funds from the venues.

For payment handling agencies:

Venues create weekly performance invoices
Surreal generates invoices for your agency and entertainers per performance.
Surreal distributes payments to your agency and entertainers upon fund receipt.